FAQ

Got Questions? We’ve Got Answers.

Everything you need to know about working with Akindos — before you even have to ask.

General

About Akindos

What is Akindos and what do you do?+

Akindos is an ecommerce-focused digital marketing agency based in Lahore, Pakistan. We specialize in helping Home & Living and Fashion brands build, grow, and scale their online presence — from store development and design to paid ads, SEO, and social media management.

Who founded Akindos?+

Akindos was founded by Aresha and Ahmad — a husband and wife team who successfully grew their own ecommerce brand, Miraj Sons, to a 7x stable ROAS within the first year. Their real-world results inspired them to offer the same expertise to other brands.

Do you only work with Pakistani brands?+

No — we work with brands locally and internationally. We’re currently focused on the Pakistani market while building our international client base. We are fully capable of working with brands from any country remotely.

What makes Akindos different from other agencies?+

We’ve built and scaled our own ecommerce brand before helping others — so we understand the challenges you face as a business owner, not just as a marketer. We specialize exclusively in ecommerce (no generalist work), and we focus on results that matter: revenue, ROAS, and real growth — not vanity metrics.

What niches do you specialize in?+

We specialize in two niches: Home & Living (bedding, decor, furniture, lifestyle) and Fashion & Handmades (clothing, accessories, artisan crafts). This focus means we deeply understand these markets, their customers, and what works to drive growth.

Services

Our Services

What services does Akindos offer?+

We offer 5 core services: Store Development & Management, Design & Content, Paid Advertising (Meta, Google, TikTok), SEO & GEO, and Social Media Management. Each service is designed specifically for ecommerce brands.

Can I hire you for just one service?+

Yes — you can hire us for a single service. However, brands that combine multiple services (like Paid Ads + Design + SEO) typically see much faster and stronger results. We’ll recommend the right combination based on your goals and budget.

Do you build stores on Shopify or WooCommerce?+

Both. We build on Shopify and WooCommerce depending on your needs. Shopify is easier to manage day-to-day, WooCommerce gives more flexibility and lower running costs. We’ll recommend the right platform after understanding your goals and budget.

Do you manage existing stores or only build new ones?+

Both. We build stores from scratch and also take over, redesign, or optimize existing ones. We’ll audit your current store first and tell you exactly what needs to be improved.

What is GEO and why does it matter?+

GEO (Generative Engine Optimization) is the practice of optimizing your brand to appear in AI search engines like ChatGPT, Perplexity, and Gemini. Millions of buyers now search on these platforms — brands that are visible there have a significant competitive advantage. We combine traditional SEO with GEO for maximum organic reach.

Working With Us

Process & Communication

How do we get started?+

Simple — reach out via email at info@akindos.com or WhatsApp us directly. We’ll schedule a free audit/discovery call to understand your brand, goals, and challenges. From there, we’ll put together a custom strategy and proposal for you.

Who will I be working with?+

You’ll work directly with Aresha and Ahmad, the founders. They handle all audits and strategy. Execution is carried out by our specialist team under their direct supervision — so you always have experienced people making the key decisions for your brand.

How do you communicate with clients?+

We communicate via WhatsApp, email, and Google Meet. You’ll always know what’s happening with your project — we send regular updates, reports, and are available for questions during working hours (Mon–Sat, 10am–8pm PKT).

Will I have access to my own accounts?+

Always. We work inside your own ad accounts, website, and social media accounts. You retain full ownership and access at all times. We never hold your accounts hostage — they are yours before, during, and after our engagement.

How often will I receive reports?+

We provide monthly performance reports covering all active services — ad spend, ROAS, traffic, rankings, and growth metrics. For paid advertising, we also provide weekly updates during campaign optimization phases.

Results & Expectations

Results & Timelines

How long does it take to see results?+

It depends on the service. Paid Ads: initial results in 2–4 weeks, meaningful ROAS in 30–60 days. SEO: ranking improvements in 60–90 days, significant traffic growth in 4–6 months. Store Development: launch in 2–4 weeks. Social Media: engagement growth in 30 days, follower growth in 60–90 days.

Can you guarantee results?+

No honest agency can guarantee specific results — anyone who does is lying to you. What we can guarantee is our full commitment, transparent reporting, continuous optimization, and strategies based on real data and proven methods. Our own 7x ROAS is proof of what we’re capable of.

What budget do I need for paid advertising?+

We recommend a minimum ad spend of $300–500/month to generate meaningful data and results. Lower budgets limit what we can test and optimize. Our management fee is separate from your ad spend budget.

Do you work with new brands or only established ones?+

Both. We work with brands at every stage — from launching a new store to scaling an existing one. New brands may take longer to see results, but starting with the right strategy from day one is always the smartest move.

Pricing

Pricing & Packages

How much do your services cost?+

Our pricing depends on the services you need, your brand’s size, and the scope of work. We don’t have one-size-fits-all packages — every proposal is custom-built for your brand’s specific goals. Reach out for a free audit and we’ll share a transparent proposal.

Do you offer monthly retainers or one-time projects?+

Both. Store development is typically a one-time project. Ongoing services like Paid Ads, SEO, and Social Media Management are monthly retainers — because consistent effort is what produces compound results over time.

Is there a minimum contract length?+

For ongoing services, we recommend a minimum of 3 months — especially for SEO and Paid Ads, which need time to optimize and produce reliable results. We’re transparent about this from the start so there are no surprises.

What payment methods do you accept?+

We currently accept bank transfer and other local payment methods for Pakistan-based clients. For international clients, we use Payoneer and bank wire transfer. We’ll share payment details during the proposal stage.

Still Have Questions?

We’re happy to answer anything not covered here. Reach out and we’ll get back to you within a few hours.